Due to Kim’s current client rooster, all appointments must be made by emailing B@justbmanagement.com

To book Kim for speaking engagements, personal appearances, etc. please send an email to B@justbmanagement.com

Each professional has their individual website or social media pages, please connect with them for individual bookings.

For all first time clients who are planning to have hair enhancements, you must book an one-time consultation, where we will explore your options and determine how we are going to proceed with your new look. All first appointments require a non-refundable deposit to hold one’s first appointment.

If you have to cancel your appointment, please do so at LEAST 24 hours prior. If you are within the 24 hour time-frame, there will be a $25 fee applied.

We ask that you arrive at least 10 minutes prior your appointment. If you are 15 minutes late, your appointment may have to be rescheduled.

Each professional has their individual website or social media pages, please connect with them for individual bookings.

Yes! We do – we are international.Currently, the Bounce Back Curl products are sold at a very limited number of Sally Beauty stores, to find a store near you, please visit: kimkimble.com/store-locations/We HIGHLY suggest you place an order for your favorite Bounce Back Curl products, here at shopkimkimble.com

The Kim Kimble Professional Products, Silk Collection and Silk Vapor Flat Iron are only sold on HSN. Please visit, HSN.com to make a purchase.

Currently HairDrobe is offered in the Kimble Hair Studio; please contact the salon for more information.

We manufacture our wet product line in the USA.

Her salon located in West Hollywood, CA. HSN, Macys.com, Amazon, Our Website.

Curl Defining Shampoo & Conditioner.

No parts are sold separately.

Yes visit our website : https://shopkimkimble.com/products/giftcard

Currently, we do not ship to P.O. boxes.

Yes! We do – we are international.

Upon checkout, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience.

All sales final no returns, no refunds if you have any questions please contact joannkimblebeauty@gmail.com.

All US based credit cards; Visa, MasterCard, Discover and American Express. We also accept PayPal.

No. We do not offer refunds

One-Year warranty

We need what is wrong with your item? Full name: Address: Telephone: Email: Date ofpurchase: Where you bought it from:

No, it is a health hazard.

We are unable to cancel or modify an order after it has been submitted since we aim toprocess all orders as soon as possible. For urgent requests please contact us as soon aspossible at customer service email:

Yes, sales tax is applied to orders according to the products purchased and the sales taxlaws required by the state in the shipping address.

wait 20 minutes for the order to process in our systems. If you do not get a confirmationplease reach our customer service to look into your order. Please make sure you have yourorder# available. Contact customer service:

PO, APO, FPO, DPO’s – We cannot ship to PO Boxes via FedEx and will need to adjustshipping to USPS at the shipping facility. Due to regulation/restrictions, we are unable toship Aerosols to APO, FPO and DPO locations.

We do not advise the shipping of products to none permanent addresses (hotels,vacation homes etc.) and cannot be held responsible for packages that are misplaced at adestination where you (the purchaser) are not responsible for the acceptance of delivery. Ifyou do choose to have packages delivered to hotels etc. please ensure that the location isaware of the package arrival ahead of time.

Product exchanges are not supported at this time.